What's New

September 27, 2023

Welcome to the new BCFMA website

Our mission is to provide the highest quality service to help families achieve their best outcomes and future for their children. We provide a diverse range of supports and services to ensure healthy and thriving families.

Our contact information has changed. Please see Contact Us for our new phone numbers and mailing address.

Website features:

  • To enrol with BCFMA submit an enrolment application online, go to How to Enrol to find out more
  • Enrolled clients can access their BCFMA web account by signing in
  • Additional family supports and services can be found under Resources

This site will continue to have new design features added over the next few months as we look to further expand our services and resources.

September 18, 2023

Our name and contact information are changing

In 2019, the BC Family Maintenance Agency (BCFMA) was established as a Crown agency and became responsible for the delivery of the Family Maintenance Enforcement Program (FMEP). Due to ongoing challenges throughout the pandemic, we were unable to fully transition our support services to reflect our new name. We are now ready to implement this change.

Effective September 28, 2023, all client correspondence and communications will be updated to BCFMA. Our new toll-free phone number is 1-866-557-2427. Our FMEP website will be moved to www.bcfma.ca.

July 4, 2023

BCFMA Celebrates 35 Years Helping Families

The BC Family Maintenance Agency (BCFMA) is pleased to celebrate 35 years of supporting B.C. families by providing a diverse range of services to help families achieve their best outcomes and future for their children.

BCFMA works to connect citizens to services such as justice, financial, social support and poverty reduction.

Since 1988, almost 336,000 parents have benefitted from BCFMA’s free service. In that time, BCFMA has managed more than 179,000 cases and distributed more than $5 billion to B.C. families.

In the upcoming months, BCFMA will release a mobile app and launch a new pilot program that will focus on reducing barriers that under-served and Indigenous parents may experience when accessing BCFMA.

To read more go to Separated families supported for 35 years | BC Gov News

November 4, 2022

Have you heard? We are the BC Family Maintenance Agency

The Family Maintenance Enforcement Program (FMEP) is now the BC Family Maintenance Agency (BCFMA). Our new name reflects our ongoing commitment to supporting families and communities in British Columbia by reducing child poverty and providing customer-focused services to citizens.

In the upcoming months, BCFMA will replace FMEP in our communications, correspondence and payments. Stay tuned for upcoming initiatives that will improve service accessibility, modernize technology, and create new community connections.

September 23, 2022

New Direct Deposit Option for Payors

If BCFMA has a payment to return to a payor, the payor can now sign up for direct deposit to have the payment deposited into their bank account.

The advantages of direct deposit:

  • Secure – there is no risk that a payment will be lost, stolen or damaged in the mail.
  • Confidential – there is no cheque for someone to see how much money the payor got.
  • Convenient – it eliminates the need for the payor to deposit the cheque.

To sign up for direct deposit, sign into My Account to find the direct deposit option; or call our office.