Late or Missed Payments

Under B.C. law, if the payor falls behind on their payments, BCFMA has the authority to:

• Charge interest and default fees on late or missed payments
• Take action to collect support

If the payor is late or falls behind in making support payments, the payor can:

• Contact us about a voluntary payment arrangement
• Consider changing the support order or agreement

Voluntary Payment Arrangement

A voluntary payment arrangement is a plan developed between the payor and BCFMA in which the payor agrees to pay a set amount for a period of time towards ongoing support payment and/or any arrears. This arrangement reflects our balanced approach, which ensures we listen to, collaborate with, and work with all parties to achieve the best outcomes for children and families.

To set up a voluntary payment arrangement, the payor needs to:

1. Complete an Income & Expense Form with a Payment Proposal Form (PDF 242 KB)
2. Sign in to their web account
3. Go to Messages to send us a secure web message
4. Attach the completed form with the supporting documents to the message

We will review the proposal and get back to the payor as soon as possible. In the meantime, the payor is still responsible for making support payments. Interest and fees may apply to the full amount of support due under the order or agreement.