BCFMA My Account Mobile App

It’s now easier than ever to access your BCFMA My Account. Our mobile app provides a quick and convenient way for payors and recipients to access their case information.

If you have an active web account, you can use your My Account information to sign into the mobile app now. Once in, you can link your BCFMA case to your web account. You will need your Personal Identification Number (PIN) to link your case.

If you do not have a web account, you can set one up on the My Account page on this website. After signing in, use your Case ID to link your case to your web account on the website or the app. There are instructions below to help you link your case and set up the app.

Features

  • Access BCFMA My Account from your mobile device
  • View orders and court-filed agreements
  • Link your existing case
  • View case details, including case status, balance and payment information
  • Send and receive messages
  • Request callbacks
  • Upload documents
  • Sign up for direct deposit or modify payment information
  • Report direct payments
  • Download BCFMA forms

How to set up the app

  1. Ensure you have an active web account with your case linked
  2. Download the BCFMA My Account app
  3. Open the app on your mobile device
  4. Sign in with your web account email and password

How to link your Case ID to My Account (steps 1-2 must be done on the website)

  1. Go to My Account – Sign In on the website
  2. Create a web account if you do not already have one
  3. Sign into your web account on the website or mobile app
  4. Add your BCFMA Case ID
  5. If you have multiple cases, My Account will add them automatically for you

How to manage your account

As the following features are not yet available on the app, please use our website to: 

  • Reset your password
  • Change your email address
  • Reinstate a suspended web account

At this time, the BCFMA My Account app is available to payors and recipients only.

Get the app on the App Store or on Google Play.

For iPhone and iPad

Download on the App Store

For Android™ devices

Get it on Google Play

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