What We Do

collect the amounts owing under a support order or agreement, including any arrears and special or extraordinary expenses from the payor
record the support payments and send them to the recipient
if necessary take steps to make sure payments are made by working with the payor

obtain or change a support order or agreement
collect a support order or agreement without a set amount, it must have a specific amount due for child and/or spousal support
assist parents with parenting time (custody) or contact (access) issues

Both the payor and recipient need to let us know of any changes affecting their support order or agreement.

BCFMA needs to know if there are any safety concerns. If so, the case will be treated with special care to prevent harm. Find out more

If payments are not made BCFMA can take various steps to collect support. Find out more

We have agreements with all Canadian provinces, the US and several other countries who can collect support payments on our behalf.

Arrears: Unpaid support payments.
Contact Time: Another term for access. The time a child spends with a person who is not the child’s guardian.
Parenting Time: The time a child spends with the parent who makes the day-to-day decision and is responsible for the care of the child. Also known as custody.
Special or Extraordinary Expenses: Additional payments for a child, such as education, medical, dental, childcare or extracurricular activities expenses. Also known as Section 7 expenses.