BCFMA Website and Mobile App Privacy Statement


The purpose of this privacy statement is to inform you of the personal information that may be collected from you when visiting the BCFMA website or using the BCFMA mobile app and how that information may be used.

Personal information is any collected or recorded identifiable information about an individual. We collect, use and disclose any personal information in accordance with sections 26 (c) and (e),32 and 33(3)(h) of the Freedom of Information and Protection of Privacy Act (FIPPA) and sections 4(a) and 43 of the Family Maintenance Enforcement Act (FMEA).

How is my personal information collected on the website/mobile app?

The BCFMA website/mobile app collects information about your visit, including personal information, through the use of audit logs and cookies. A cookie is a small file stored on your device by your web browser when using some websites.

What personal information is collected by the website/mobile app?

The information collected is the:
• Web browser and operating system you are using (e.g. Windows 10, Chrome, Safari)
• Date and time of the visit
• Pages or services accessed
• Internet Protocol IP network domain name (e.g. and address (e.g. of the device you are using

What is the purpose for collecting my personal information and how will it be used?

The BCFMA website/mobile app collects personal information to better understand general user trends at an aggregate level and improve performance, services, and maintenance. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise. The BCFMA website/mobile app collects personal information through security audits to protect against threats from hackers, and for other enforcement and security purposes. The BCFMA website/mobile app does not use this data to determine your identity unless required to do so as part of an internal investigation or for another enforcement-related purpose, and then, only in compliance with FIPPA and FMEA. No information that could identify a person is shared with any third parties. Data is retained and disposed of in accordance with the government retention schedules outlined in the Administrative and Operational Records Classification Systems.

Can I opt out of the website/mobile app collecting my personal information?

Your browser may permit you to disable cookies, but you cannot opt out of the information collected for audit purposes. Also, your decision to disable cookies may impair your ability to browse, read, and download information, and we may be unable to personalize your experience. However, you can still access BCFMA services by other methods such as by phone, fax or mail.

What safeguards are in place to protect my personal information collected by the website/mobile app?

BCFMA is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Specifically, access to systems, applications and the collected data is restricted to authorized personnel only. Furthermore, any personal information collected and used for identifying user trends (e.g. IP address) is aggregated and made anonymous during report generation.

What about links to external websites from the BCFMA website/mobile app?

The BCFMA website/mobile app includes links to external websites. Once you leave our website or mobile app, this privacy statement does not apply. BCFMA is not responsible for the privacy practices or content of external websites.

Who can I contact for more information about this privacy statement?

Questions regarding this privacy statement, including the collection use and disclosure of personal information, can be directed to BCFMA’s Privacy Officer at