Contact Us
Office Hours
Monday to Friday 8:30 am – 4:30 pm
Closed on Statutory Holidays
Holiday Hours
December 24 – 8:30 am – 1 pm
December 25 – Closed
December 26 – Closed
December 29 – 8:30 am – 4pm
December 30 – 8:30 am – 4pm
December 31 – 8:30 am – 1pm
January 1 – Closed
Mailing Address
Phone & Fax
Sending Payments
Mailing Address: BCFMA Payment Services
Box 9233, Victoria, BC, V8W 9J1
Provide Feedback Online
To contact BCFMA online, please go to our Provide Feedback form.
Please use this online form to contact us if you:
- Are having technical problems with the website
- Need help setting up My Account on the website
- Have a question about BCFMA reporting
- Have a BCFMA media enquiry
- Would like to provide feedback on accessibility
- Would like to provide a compliment or concern
We are committed to ensuring every case is handled fairly and all clients are treated with courtesy and respect. If either the recipient or payor has a compliment or a concern about the way a case is being handled, we’d like to know about it.
You can also provide comments by calling, writing our office or sending a secure message when signed into the website.
BCFMA Outreach Services
Outreach staff are available at some Family Justice Centres and Justice Access Centres to help payors and recipients.
To find out more or to make an appointment with outreach staff, contact our office.